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Usually you will get two days off a week except for peak weeks. During peak weeks you will get one day off. Your days off might not be consecutive. They also might not be the same day(s) every week. You have no say in which days you will get off.

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  • Question: i filled out all of my new hire paperwork online and everything says submitted. will i receive any kind of confirmation email? thanks for answering all our questions!! - Anonymous
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    You will not receive any kind of confirmation.

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  • Question: Do you get an email for the new hire docs? My dashboard changed to in progress like 3 days ago but i have no new messages. How long do the postcards take to get delivered? I still don't have mine and i leave in like a month XD - Anonymous
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    You will get two emails for the New Hire Paperwork: one email giving you the link for the New Hire Portal and one with your username/password. It usually takes a few days after your Dashboard changes back to “In Progress”. For my first program, my Postcard took over a month but for this program I got it in two weeks.

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  • Question: Are you able to do the college program more than once? - Anonymous
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    Definitely - this will be my second program!

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  • Question: Haha yeah my phone is in spanish so it autocorrects stuff that doesn't need autocorrecting. I guess i should change that for the program haha dont wanna go around texting people random stuff that doesnt make sense XD - Anonymous
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    My phone needs to learn spanish! It doesn’t let me do accents. And always autocorrects to the closest English word. Uhhh no, phone, I know what I’m writing! My smartphone is a dumbphone. ;)

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  • Question: Also there is this awesome program called disney english in china where i would get to teach english and work for disney and i feel like its the safe route but its a good route. At least ill have like time to figure it out in disney Thanks for your niceness haha - Anonymous
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    That sounds awesome, you should try doing that!

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  • Question: Ill look into double majoring. I love english(my first language is spanish) and i love reading and im really good at it and everyone always asks me for help on the subject. Im also great in biology but i have to work harder for it and once im in it im in it for the long hall, i mean like forever so i wanna make the choice now that i can and not when im in like med school and hating my life because instead of traveling im researching a bacteria(which i love) but idk like you know? - Anonymous
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    I thought your first language was spanish since you said “mayor”! I did spanish immersion in elementary school. It was cool!

    My philosophy is to be a kid now! I’m trying to travel and have all my “fun” before I settle down and go back to school full time.

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  • Question: Is not disney related but i wanted to ask anyways. Im a sophomore in college i am doing dcp fall advantage because i feel i need a break from my mayor(biology). I love science but i feel that my mayor is draining my life ( i wanna be a doctor) so i feel that if i change my mayor to something i also love but its easier like english i will get better grades and feel idk happier. I love reading and im great in english but i also dont want to disappoint my parents by becoming a teacher, advice? - Anonymous
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    I am honored that you’re asking me for advice, thank you!

    I would say do what YOU want/love. Don’t just pick the “easy” way because it’s easier. Do something that you love and will be interested in for a long time. Maybe even take some classes that you think could be interesting and see if you fall in love with it. I feel like nowadays you don’t really get the opportunity to try new things - and if you don’t try new things you miss out on things that you could potentially love!

    I also wouldn’t be super concerned with grades. I know making the honor roll and having straight A’s is what everyone wants but I feel like I learn more in the classes that I struggle with/don’t get A’s in. If you constantly get good grades then how are you continuing to learn? If you get an A that’s kind of saying you did the best and if you did the best then there’s nothing to learn. You know? I feel that it’s what you get out of class. You could have a D but you could actually be LEARNING instead of getting an A and not much feedback on how to be better.

    Could you maybe major in English and minor in biology?

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You might be seeing that some people got a New Role or switched Roles and wondering how or why that is. Most switches are because of something in your background check (if you checked that you have a felony or misdemeanor or whatever), allergies, disabilities…stuff like that. However, sometimes if your top choice has some availability they might switch you to that. Most switches like that are phone calls and if you don’t answer they might just skip you and go to the next person but some are emails.

There is nothing you can do to control this.

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You can have out five costumes at a time (top and bottoms). If you need a jacket or apron or hat (or accessories like that) you can only have one out of each. If you get deployed for a day or it’s during your shift, Costuming will let you check out the extra costume as a one time/emergency thing. You can either keep those costumes and wash them yourself or return them and get a new set.

So when I started my program I would just return my costumes once a week and get a new week’s amount. But then I switched locations and Costuming wasn’t right near my location so I decided to do my own laundry.

During your Training you will be taken to Costuming and your Trainers will help you find your Costume and sizes. After that it is up to you to get your Costumes. Most locations are like a giant warehouse with rows and rows and rows of clothing. Each row/section will have a Costume set hanging in front of it with the Role and Location (for example, QSFB - Cosmic Rays or Merchandise - Tomorrowland). After finding your row, you simply grab what you need. Ladies, be aware the sizes are ridiculous and will make you feel self-conscious - normally I wear a size three but my Disney Costume was a size eight.

Once you grab your Costumes and Costume Accessories you’re ready to Check Out. Some locations have a Cast Member ring you up and some are self-service. It’s just like when you go to the grocery store - each piece of your Costume has a tag you scan and it will pop up on the computer screen. When you’re ready to return your Costume there will be a drop off spot (usually on an outside wall with a chute so you can return them when Costuming is closed) and you just scan your Costume and drop it. When you return your Costumes wait and make sure it shows up on the computer screen before you leave, otherwise it won’t register that it was returned and you will be charged for not returning it.

Not all Costuming locations are on the same property as your work. Some locations might be nearby but you can’t walk from your location to your location’s Costuming. Some locations may require you to take a different bus. If you wear a common size there might not be anything available at the time/day you go to Costuming (that is rare but it is possible). Keep that in mind, especially if you plan on going right before a shift.

*If you pick up a shift at another location - you are expected to get the Costume before the shift and be wearing it for your shift.